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Shipping & Refunds

SHIPPING POLICY

Collection available at Kilkenny Farmers’ Market, The Parade on Thursdays 10 am – 2pm

DPD Delivery - €5

Delivery Days for Cookies: Friday

(Cut off for same week delivery: Wednesday 3pm. All orders placed after this will be shipped the following Friday)

All products will be baked Thursdays and delivered on Fridays. If you need the cookies on a different date please give us at least 48 hours notice and we will do our best to accommodate. 

Special events and gifts can be accommodated outside of these set times, but notice of at least one week must be given via email and confirmed by us. 

 

Local orders can be made Monday - Wednesday to be collected on Thursday between 10am -2pm at Kilkenny Farmer’s Market, The Parade, Kilkenny.

REFUND POLICY

Should there be any issues with your order, please get in touch with us via email at info@thecookiecoop.ie.

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